Quality Management Instruction

Stakeholders that understand the basic quality assurance processes are more likely to practice these processes on a day-to-day basis. We start with top management. Top management must be the quality management system “champions” otherwise the other stakeholders will not take the change seriously. Quality management training requirements are documented in a training plan as part of the quality management system implementation plan. Instruction is conducted at the point of work or in a classroom or meeting setting.

Our training curricula developers and instructors use processes that comply with the Accrediting Council for Continuing Education and Training (ACCET) Standards for Accreditation and the Department of Defense Instructional System Development (ISD) models.

Our quality management system curricula development and instruction team has experience and provides point of activity and classroom instruction in the following quality management systems:

  • ISO 9001: 2000, Quality Management System

  • Southwest Research Institute (SWRi) product labeling

  • Underwriters Laboratory (UL) product labeling

  • ISO 17025, General Requirements for the Competence of Testing and Calibration Laboratories

  • Accrediting Council for Continuing Education and Training (ACCET)Standards for Accreditation

  • Federal Transit Administration (FTA), FTA-IT-90-02.1, Quality Assurance and Quality Control Guidelines